Terms of Service

By registering for an account, commencing a 14-day free trial, or subscribing to Spark Management ("Services"), operated by Flirty Spark Global ("Company"), you ("Customer" or "Tenant") agree to be legally bound by this Master Subscription Agreement. Spark Management provides a cloud-based multi-tenant enterprise software platform for employee attendance, 3D Face ID biometric verification, payroll calculation, HR record management, project task velocity tracking, and client billing ledgers.

- 14-Day Free Trial: New tenants receive full access to Spark features for 14 calendar days without requiring a credit card. If not converted to a paid plan prior to trial expiry, account access is paused. - Per-Seat Billing: Paid subscriptions are billed in Indian Rupees (₹ INR) based on active employee seats. The default tier rate is ₹99 per active seat/month (billed annually) or ₹149 per active seat/month (billed monthly). - Auto-Renewal: Monthly and annual plans renew automatically unless cancelled via the billing portal at least 48 hours prior to the next billing cycle. - Taxes: Prices are exclusive of applicable Indian Goods and Services Tax (18% GST) or regional taxes, which will be calculated at checkout.

- Account Credentials: Customer administrators are responsible for maintaining the confidentiality of administrative passwords, API keys, and device access tokens. - Authorized Personnel: Only authorized staff may be granted tenant admin privileges. The Customer is responsible for all activity occurring under its tenant account. - Immediate Notice: Customer must notify Spark immediately at security@sparkmanagement.in of any suspected unauthorized access or credential leak.

Customer agrees not to misuse the Services or enable third parties to: 1. Attempt to bypass, reverse engineer, or spoof 3D Face ID biometric verification algorithms or liveness detection protocols. 2. Upload malicious code, viruses, or automated scripts intended to disrupt platform infrastructure. 3. Resell, sub-license, or lease access to the platform without express written authorization from Flirty Spark Global. 4. Process data that violates applicable employment, labor, or privacy laws in your jurisdiction.

- Customer Data: Customer retains 100% exclusive ownership of all employee records, attendance logs, payroll details, and uploaded company files ("Customer Data"). Spark claims no intellectual property rights over Customer Data. - Platform IP: Spark Management, the Spark logo, 3D Face ID engine, user interfaces, codebases, and documentation remain the exclusive intellectual property of Flirty Spark Global.

- 99.9% Uptime SLA: Spark commits to providing 99.9% platform availability across core verification and payroll APIs during each calendar month. - Scheduled Maintenance: Routine platform upgrades and maintenance are conducted during low-traffic hours with minimum 48-hour advance notice posted on the admin portal. - SLA Credits: If monthly availability drops below 99.0%, enterprise clients are eligible for pro-rated service credit adjustments against their next billing invoice.

To the maximum extent permitted by applicable law, in no event shall Flirty Spark Global, its directors, employees, or partners be liable for any indirect, incidental, special, or consequential damages (including loss of profits, business interruption, or data corruption) arising out of or in connection with the use or inability to use the platform. The total aggregate liability of Flirty Spark Global for any claims under these terms shall not exceed the actual amount paid by Customer for the Services in the 12 months preceding the event giving rise to liability.